What we collect
- Account: your name, email and password. The password is stored hashed; nobody can read it, including us.
- If you sign in with Google: the name, email and picture Google shares.
- Orders: what you bought, the details you enter for fulfilment (such as a Player ID) and your messages with support, including any images you send.
- Payments: the transfer screenshots you upload, the number or InstaPay address you sent from, and your WIND balance movements. We never ask for or store card details.
- Technical data for security: IP address and browser type for sign-in sessions and the log of sensitive actions.
- Reviews, if you write one: the stars and text you give a product you bought.
Why we use it
- To fulfil your order and verify your payment.
- To contact you about your order (on-site notifications and emails).
- To protect your account and the store from fraud.
We don't sell your data or use it for advertising.
Who can see it
- Only you and the store's staff. Transfer screenshots and images in the conversation are never public; only the order's owner and staff can open them.
- The one exception: a review you write is shown publicly on the product page once staff approve it, with only your first name, last initial, the package and the date. You can edit or delete it at any time from the order page.
- Providers the site needs to run: hosting, Cloudflare (protection and speed), the email delivery provider, and Google if you sign in with it.
- Authorities, when the law requires it.
Cookies and local storage
- Cookies for signing in and security only.
- Local storage on your device for your cart, notification and sound settings, and the products you opened lately. That list only shows on your home page, is never sent to us, and you can clear it there.
- No ads and no third-party tracking.
Notifications
We email you only about your orders. Browser notifications and sounds work only with your permission and can be turned off on the notifications page.
How long we keep it
Account data is kept while the account exists. Orders and payments are kept as financial records even if you close your account. To close your account, correct your data or get a copy of it, contact support.
Security
- The whole site runs over an encrypted connection (HTTPS).
- Passwords are hashed, and you can turn on two-step verification and review or sign out your devices from your account's security page.
- Store staff must use two-step verification, and every sensitive action is logged.
We may update this policy; the last update date is shown above.